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Communication Styles

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Communication Styles


This information is about the specific health area mentioned above. It comprises a combination of textual and video information, on our site and on external sites.  We will be adding new specific health areas and further information continually.

The idea is for you to understand more about the health area you are addressing before you get too far building your action plan.

General Information

Communication Styles are so underrated from all aspects of life-  from working together, living together and relationships. When we join a company or go on a date we never consider a person’s  communication style. All people have different styles of communication and that communication can be effective or ineffective dependent upon whose ears are listening to it.

Personality, Character, Attitude, Style, Approach, Culture, Race, can all impact and have an effect on communication style. People might be brilliant communicators in terms or oral presentation but if the recipient of the message doesn’t like your style or approach they won’t listen.

‘Chalk and Cheese’ as the saying goes; the lively , dynamic, vibrant fast talking clear communicator will be ineffective in a group of accountants, who will switch off. The same stereo types would apply to a room full of sales people been addressed by an Actuary wishing to talk stats. These are simple examples but it’s not just about what we say, it’s how we say it and the approach we take.

When dating, one person may be reserved and quiet and may like interactive conversation, but chatting with a loud more outgoing person can easily be turned off, even if what they are saying is clear.

So effective communication and style is not just about what you say and how you say it but who you say it to.

There are a few different frameworks for understanding communication styles. Do a quick Google search and you’ll find the classic four: assertive, aggressive, passive-aggressive, and passive (submissive).  Sometimes these have manipulative,direct and indirect added.You’ll also see the DiSC personality types.

Take our communication style questionnaire and see how you get on.

We have experts who specialise in communication styles and can help you along the journey.

Background Information

There is information available which will help you formulate your action plan – both on our site and on external sites.

On our site


CommunicationDrive is all about how we communicate with each other, and how important this is in all aspects of our lives.

It also covers different styles of communication.

Take a look at PersonalityDrive which covers all aspects of personality and  locus of control.

We have experts who can help you on your journey to better understand yourself and your communication style.


We have relevant information on CommunicationDrive

MindDrive is all about understanding our mental status. This often effects the way we communicate. If we are depressed, anxious, stressed we think and communicate in a different way.

Often people do not consider another important element to communication and style and that is Age; yes age. often as we mature our habits, social influence, experience, conscious competence increases and this can easily change our communication style.

Our Experts can help you identify the changes and things you need to do to address any issues.


We have relevant information on MindDrive

On external site(s)

Communication styles help you understand your style and approach and how to manage them and become more effective at communicating with others.  This article from Straight Talk describes 4 communications styles (Director, Expresser, Thinker, Harmonizer) and how to establish which you and others are.

Our Everyday life site looks at how to deal with a different communication style to yours. Its a great site to learn new skills.


Sometimes the owner of a video will not allow the video to be played on external sites.  If you see the video is unavailable on the left just click the ‘WATCH NOW’ link on the right and the video will play in a new window.

Communication styles

Brian Walsh explains that there are 3 different ways that people learn based on how they listen. 

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In order for you to assess what you know about this health area, we suggest using a questionnaire. This might help you understand your situation in this area, or taking it might improve your understanding of the area.

You may be able to take this questionnaire online – either here on our site or on an external site – or download it and complete it on paper – it depends on copyright (and whether we’ve managed to build it on our site!).

The ways you can take a questionnaire:

More than one PDFs, More than one external site questionnaire, Questionnaire on our site

Take Questionnaire on our site

You can take a questionnaire on our site. This will score the questions automatically and give you a summary showing what your score means.

You will see our questionnaire first, possibly followed by a tab which may contain a second questionnaire (see above).  If you scroll down you will see links to external questionnaire(s) or downloads if there are any. Scroll down until you get to the right place for you!

Our Questionnaire

This is quick and easy to complete with some statements which you have to choose Yes if you agree or No if you don’t.  You’ll then be given scores in 4 different areas or styles, and the high scores indicate which is your natural style. There’s also some information on each.

Welcome to your Compassion Fatigue Questionnaire

Caring for someone can be a difficult endeavour.  Sometimes you may feel that you are struggling.  You won't know if this a normal feeling, or if things are getting too much for you.  That's called 'Compassion Fatigue'.

Technically compassion fatigue (CF) is stress resulting from exposure to a traumatized individual. CF has been described as the convergence of secondary traumatic stress (STS) and cumulative burnout (BO), a state of physical and mental exhaustion caused by a depleted ability to cope with one's everyday environment.

This questionnaire is a simple 9 questions which gives you an indication whether you are suffering from compassion fatigue.  Just tick True or False for each question - don't overthink your answers!

Personal concerns commonly intrude on my caregiving role.

Family members, friends, other caregivers seem to lack understanding.

I find even small changes enormously draining.

I can't seem to recover quickly after association with daily trauma or a troubling event.

Association with any type of traumatic or troubling event affects me very deeply.

My patients' stress (the person you care for) affects me deeply.

I have lost my sense of hopefulness.

I feel vulnerable all the time.

I feel overwhelmed by unfinished personal business.

Take questionnaire on external site

You can take this questionnaire on at least one external site.

Communications Styles have a quick and simple questionnaire which determines which style you use – it’s 14 questions and takes 5 minutes and gives good clear output and you don’t have to enter an email address or register. You can take a more detailed questionnaire.

Personality Lingo have a quick quiz on styles – Connector, Planner, Thinker, Mover

Download questionnaire and take it yourself

You can download at least one questionnaire from our site.  You will have to score the questionnaire yourself.

It’s the Office of Recreational Services (CNURec) Communication Style Quiz.  It’s a simple 12 question quiz


This is the same questionnaire as on our site – if you download it you will have to score it yourself.  It’s from the Heather Gordon Consultancy.  You’ll then be given scores in 4 different areas or styles, and the high scores indicate which is your natural style. There’s also some information on each.

This is the same questionnaire as on our site – if you download it you will have to score it yourself.  It’s from the Heather Gordon Consultancy.  You’ll then be given scores in 4 different areas or styles, and the high scores indicate which is your natural style. There’s also some information on each.

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A Butterfly Life: 4 Keys to More Happiness, Better Health and Letting Your True Self Shine

Times of change can be a challenge, no doubt! Whether it’s a relationship breakup, job loss, or being diagnosed with a serious health issue. Or you may WANT things to be different, but it feels a little scary or overwhelming. The butterfly reminds us change can be beautiful, even necessary, in order to realize our full potential and live our best life.